Participation By Design: Engaging Social Equity and Building Social Capital through Mapping Opportunity

This post, by guest blogger Jason Reece, is the fifth in a month-long series on the impressive diversity of participatory decision-making tools that communities can use for land use plans, transportation plans, sustainability plans, or any other type of community plan. Our guest bloggers are covering the gamut, from low-tech to high-tech, web-based to tactile, art-based to those based on scenario planning tools, and more. We welcome your feedback and would love to hear about the participatory design strategies that you’ve found to be the most useful.

A visioning exercise at the beginning of an opportunity mapping project in Merced County, California.

One powerful approach for promoting equitable planning policy and community capacity building is the Kirwan Institute’s “Opportunity Communities” model. Our model considers the multiplicity of factors such as housing, education, jobs, transportation, health, and engagement at the center of one’s life and community. This approach is based on the premise that everyone should have fair access to the critical opportunity structures and the necessary social infrastructure to succeed in life; and that affirmatively connecting people to opportunity creates positive, transformative change in communities.

The Communities of Opportunity model advocates for a fair investment in all of a region’s people and neighborhoods–to improve the life outcomes of all citizens, and to improve the health of entire regions. The Institute utilizes mapping and our Opportunity Communities model to address racial/social equity challenges, to promote community development for marginalized communities, and to affirmatively connect those communities to critical opportunity structures, such as successful schools, safe neighborhoods and sustainable employment.

Our organization’s signature approach based on this model is our Opportunity and Asset Mapping strategy. Opportunity and asset mapping creates composite maps based on numerous neighborhood indicators of community opportunity and vitality. Opportunity maps have been utilized in policy advocacy, litigation, applied research, community organizing, coalition building and to inform service delivery.

Opportunity mapping can delineate the needs, capacity and opportunities of marginalized communities, giving local partners and advocates a collaborative space for strategic planning and a communications tool. Mapping can provide an invaluable lens for identifying strategic points of investment, which is critical given the great needs (and limited resources) of marginalized communities. Mapping assets and need can also spur new thinking. This approach requires extensive engagement, involvement and participation of the various local community partners to be realized.

Our opportunity mapping projects have evolved over the past decade, originally centered on providing data-driven tools for policymakers. Our experiences doing this work in more than twenty states has illustrated the utility of utilizing opportunity mapping to also build capacity within communities. The impact of opportunity and asset mapping has been documented by many of our previous project partners. As described by our partners in Connecticut, Florida, Massachusetts and Oregon:

“From an institutional perspective, involvement with this project has required us as an organization to reach out to potential partners we have not interacted with before. We have developed relationships with organizations working on issues such as smart growth, health disparities and education which have helped to inform and direct our fair housing work.”
-Erin Boggs, Deputy Director, Connecticut Fair Housing Center

“We have program outcome data on every program we fund, but we have never had a way to show impact upon a population or neighborhood. Opportunity mapping is a powerful tool that demonstrates the value of our work in a graphic and easy to understand way … our city budget continues to shrink but as we go forward we’ll be working on ways to refocus some of our investments.”
-Linda Lanier, Executive Director/CEO, Jacksonville Children’s Commission

“Within legal services, the mapping data is the foundation for a new place-based advocacy that seeks to bring intensive and comprehensive legal resources and social services to change outcomes in several low-opportunity zip codes or neighborhoods.”
-Fran Fajana, Director of the Race Equity Project, Massachusetts Law Reform Institute

“The story of how our maps were created resembles the children’s story Stone Soup, in which a hungry community started out with nothing but a pot of water with stones and ended up with a rich soup that fed everyone because each person contributed something. Creating these maps was a community building experience that promises to have benefits that go beyond the maps themselves.”
–Andree Tremoulet, Ph.D. Housing Services Specialist, Washington County, OR, Department of Community Development

(The quotes are from The Kirwan Institute Annual Report 2010/2011 and Poverty’s Place Revisited: Mapping for Justice & Democratizing Data to Combat Poverty, published in the July/August 2010 issue of the Clearinghouse Review Journal of Poverty Law and Policy.)

Through collaboration with local partners, the Institute has utilized opportunity mapping initiatives to produce policy change and new investments to assist marginalized communities and promote community development. Some of these recent policy impacts include:

  • Establishment of a minority business accelerator in the greater Cleveland region.
  • Development of the Thompson v. HUD fair housing remedial proposal.
  • Utilization of opportunity maps to target affordable housing investments in the City of Austin, TX.
  • Establishment of a $5 million gap financing program to produce construction of affordable rental housing in high opportunity areas in Massachusetts.
  • Targeting of $20 million in Neighborhood Stabilization Program investments into high- need, low- opportunity communities in Massachusetts.
  • Adoption of a Community of Opportunity policy framework as guiding principles for the Connecticut Department of Housing and Community development.
  • Adoption of a Community of Opportunity model for the Department of Community Development in Washington County, OR.
  • Expansion and targeting of the Affordable Housing Trust Fund in Columbus, OH.
  • Targeting of more than $10 million in revitalization program funding directed by the philanthropic community in Columbus, OH to marginalized neighborhoods.
  • Adoption of opportunity- based school desegregation plans in Montclair, NJ and Louisville, KY.
  • Revision of Ohio’s Equal Education Opportunity Policy to reflect contemporary legal parameters, including recommendations for diversifying K-12 schools and reducing racial isolation, all unanimously approved by the State’s Board of Education.
  • Utilization of the opportunity and asset mapping framework to HUD funded regional sustainable communities’ plans in the Gulf Coast of Mississippi, the Puget Sound Region and Connecticut.
  • Adoption of the opportunity mapping methodology by the U.S. Department of Housing and Urban Development to assist with fair housing goals.

Opportunity mapping provides a framework and “space” for engaging a broad number of community stakeholders, while simultaneously focusing on the equity concerns of marginalized communities. To paraphrase Van Jones, sustainability means assuring we do not have a disposable society, meaning not only preservation of our natural resources, but also supporting our most important resource, people (and our human capacity). By understanding pathways to opportunity and seeking to open pathways to opportunity for all people, we assure that we support all people and a sustainable society.

This post was contributed by Jason Reece, Director of Research at the Kirwan Institute for the Study of Race & Ethnicity.

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Participation By Design: Collecting Feedback on Draft Planning Documents with “EngagingPlans”

This post, by guest blogger Chris Haller, is the fourth in a month-long series on the impressive diversity of participatory decision-making tools that communities can use for land use plans, transportation plans, sustainability plans, or any other type of community plan. Our guest bloggers are covering the gamut, from low-tech to high-tech, web-based to tactile, art-based to those based on scenario planning tools, and more. We welcome your feedback and would love to hear about the participatory design strategies that you’ve found to be the most useful.

A screenshot from the Engaging Plans software tool.

Providing an interactive website that encourages stakeholder input on public policies is a critical aspect of policy development. Historically, these systems have been expensive and time-consuming to set up. In spite of recent advances in the computerization of the public input process, planning officials still have had to rely on pricey custom-designed websites with features that were not always user- or manager-friendly.

One approach, exemplified by a new app designed by Urban Interactive Studio of Denver, is to use a website platform to create a customized website for each urban planning project. The Urban Interactive Studio app enables local planning agencies and planning firms to develop a customized micro-website tailored to specific projects to efficiently facilitate all of the external communication related to any project requiring public input.

The tool, EngagingPlans, is a hosted Software-as-a-Service (SaaS) solution that starts at a low monthly subscription price. It comes with extensive “out-of-the-box” functionality that can be enhanced with a number of optional modules. EngagingPlans has a smartphone app and can be integrated with social media sites. A user-friendly interface allows for easy content updating and activity monitoring.

EngagingPlans Public Engagement Features

You can think of EngagingPlans as a toolkit to help coordinate nearly any required or recommended element of public and stakeholder communication, including:

  • sending announcements
  • posting information
  • collecting, managing, and responding to public comments
  • managing surveys
  • mapping
  • displaying a project timeline and interactive calendar
  • housing a document library
  • maintaining a newsletter and blog

Renewing Will County, IL

Thanks to a grant from the U.S. Department of Energy, the Will County Illinois Land Use Department had the opportunity to update the County’s zoning and building ordinances with an eye toward encouraging environmentally sustainable practices including energy conservation. They chose to use the EngagingPlans web platform to engage the community and stakeholders in the process.

The website not only is attractive but is extremely robust with a wealth of project information, education material, event information, a project timeline, a contact sign-up feature, links to the project’s newsletters and blogs, and an annotated copy of the draft language under consideration in a format that allows for section by section public comment.

This annotation feature was used to collect public feedback throughout the comment period, supplementing the input from two open meeting workshops. Staff added comments of participants during the meetings, and they found it extremely useful to be able to download all the comments into a spreadsheet format in order to review, compare and process them.

Project coordinator David Dubois noted that, “EngagingPlans’ document annotation feature was a valuable tool to help us solicit and then address public and internal comments. We didn’t see it as a replacement for traditional public input through letters and public comment. But elected officials want us to go the extra mile to gather stakeholder input and this particular feature of EngagingPlans clearly did that.”

The EngagingPlans public engagement platform has been used by numerous municipalities across the country, most recently in Cincinnati; Burlington, Vermont; and Dunwoody, Georgia. It will soon be rolled out for a project by the City of Denver.

Chris Haller heads up Urban Interactive Studio, a technology consulting firm specializing in web and mobile solutions for urban planning agencies and firms. He is also the founder of EngagingCities where he helps urban planners understand and use the Internet and gives practical advice.

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Participation By Design: Why Collaborative Development Works in a Proprietary World

This post, by guest blogger Jeff Warren, is the third in a month-long series on the impressive diversity of participatory decision-making tools that communities can use for land use plans, transportation plans, sustainability plans, or any other type of community plan. Our guest bloggers are covering the gamut, from low-tech to high-tech, web-based to tactile, art-based to those based on scenario planning tools, and more. We welcome your feedback and would love to hear about the participatory design strategies that you’ve found to be the most useful. This blog post was originally published on the Public Laboratory blog.

Balloon mapping kits are a good example of collaborative development in action.

Public Laboratory is made up of a diverse group of contributors, some working from their homes or garages, some from their workplaces or even university labs. What brings us together is the idea that open-source, collaborative development can result in inexpensive and accessible environmental sensing.

But to many, the way our community operates can be disorienting. We’ve approached these unique challenges in several ways.

Most people are familiar with collaborative development of textual works, such as co-authorship, or even mass co-authorship in projects such as Wikipedia. Software development is textual as well, and such communities are made possible by carefully tailored open-source licenses, which effectively stop any individual or organization from controlling the whole project.

By contributing to these works — say, an open-source web browser or an article on gumdrops — authors are assured attribution but cannot stop others from building upon their work, improving or adapting it for new uses. This works in part because each time programmers or Wikipedians contribute, their name is explicitly entered in a registry of sorts. By publishing their contributions, they give up a certain amount of control — of course, they’d almost certainly built upon the prior contributions of others who made the same choice.

Now imagine applying that system to non-textual works, such as a new kind of camera or a tool for detecting air pollution. The way Public Laboratory works, these designs are developed, tested and improved slowly through dozens of meet-ups, workshops, field events, and brainstorming sessions. At each meeting, participants agree to share their contributions in an open-source manner — but there is typically no explicit record of every contribution.

To compound this, journalists (not to mention partners and even funders) prefer hierarchical organizations so they can say things like “developed at MIT,” and they really love citing individuals, not nebulous groups of “contributors.” We’ve often had to insist on group attribution in the media, and developing a so-called “attribution infrastructure” is a major focus on our website.

Design for attribution

We recently launched a small set of new features on our website, PublicLaboratory.org, to address these challenges. While many people make use of our tools, as a community we’d like to highlight those who contribute improvements and share their knowledge with others. With that in mind, we’ve come up with some ways to track when Public Laboratory contributors actually post about their work on the PLOTS website.

Taking a cue from socially oriented open-source website Github.com, we’ve posted small graphs of the amount of activity on a given project over the past year. A quick look at these graphs shows how much activity they’ve seen in recent weeks, and gives visitors a sense of how dynamic a research community is involved in a particular project.

This box is shown on every Public Laboratory tool page or place page.

Above that graph, we’ve listed contributors and the number of posts they’ve made (which are tagged with the tool, i.e. “thermal-photography”. The intent here is not to make things competitive (though that wouldn’t necessarily be a bad thing) but to give people a sense of satisfaction that they’ve been a part of a communal effort, and a glimpse (to outsiders) of the number of people who have made the project happen.

By placing emphasis on the posting of content, we hope to highlight attribution for those who do good documentation and share it in a public venue — though anyone is welcome to use, adapt, repurpose, and improve upon Public Laboratory projects.

In order to be an active participant in our grassroots research efforts, you’ve got to reach out to others and share your work. This may not be natural for many people; contributors from many backgrounds are often accustomed to sole authorship credit, while others wonder who will care whether they publish or not. In a collaborative effort such as ours, however, success is gauged by how many others are able to leverage your work and reproduce or improve upon a set of tools you have contributed to. In an open-source context, seeing someone else replicate or adapt your work is a gratifying affirmation that your documentation and development work have resulted in legibility and accessibility for a potential collaborator, not an instance of plagiarism or infringement.

A network graph for the OpenStreetMap project shows the complex web of distributed contributions to a typical open-source project.

ShareAlike and Free Hardware

“Open source” means different things to different people, and with the above challenges in mind, it’s important to make some distinctions. Strictly speaking, open source just means that you publish the source files of your work — and in the case of hardware, the associated design files. A good open-source project will provide legible documentation and support for others who wish to read and understand those files. If you’ve heard of “free software” (we’ll invoke the refrain “free as in freedom, not as in beer” here), you might be familiar with its more stringent requirement that users have the right to “run, copy, distribute, study, change and improve” the software. This is the basis of our approach to open source, public, civic science — and it underlies our community’s aversion to proprietary non-free (in both senses of the word) software such as Photoshop or Google Earth.

The noted lack of such freedoms in the area of scientific equipment and instrumentation — and the barriers that creates for a more legible and participatory approach to science — is a major motivation for our work.

Finally (for now) there is the idea of requiring anyone who takes advantage of these freedoms (by downloading, adapting, modifying and improving) to share their work in turn, under the same license. This requirement, known variously as a “sharealike” or “copyleft” clause, can be controversial, as it explicitly requires people (and companies) to become producers, and not just users, of open-source works. With some exceptions for datasets and privacy considerations, we have adopted sharealike licenses across all Public Laboratory content, and are in the process of releasing even our hardware designs under a sharealike license, the CERN Open Hardware License.

While these ideas may be unfamiliar for many, they make it possible for diverse communities such as ours to develop complex technical systems in a way which attributes and protects contributors’ work, and ensures that these shared efforts remain public, accountable, and open to newcomers. They allow anyone to use PLOTS tools and techniques without needing to seek permission, while encouraging newcomers to contribute just as they benefit. They offer a public and grassroots alternative to closed, expensive, and proprietary systems of technology production which have resulted in a science that serves powerful and wealthy corporations above local communities and the underprivileged.

Such considerations are an important part of the PLOTS approach to building participatory environmental science collaborations. Ideally, our community’s works will inspire readers or viewers to apply civic science ideas to their own lives — adapting tools to local issues — and with luck, they will become active participants in our research community by sharing their work publicly. In time, some may go on to organize local civic science groups, further the development of PLOTS’ open-source tools, innovate new technologies or approaches to environmental monitoring, and challenge and refigure the very structure of participation.

This post was contributed by Jeffrey Warren, the creator of GrassrootsMapping.org and co-founder and Research Director for the Public Laboratory for Open Technology and Science.

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PlaceMatters Blog Roundup: March 14, 2012

Participatory mapping in action (the from TheCityFix blog, is by Lee Shiver.).

The City Fix describes some examples and some of the value of participatory mapping in urban planning.

Engaging Cities blogs on a similar theme, writing about the use of maps in community decision-making.

The New York Times has a lengthy piece on IBM’s Smarter Cities implementation in Rio de Janeiro and IBM’s vision of a data-driven city.

We keep coming across more info about the new crop of massive, multi-touch, multi-user tables, including a promotional video from Ideum on their MT55 Pro 55″ (with a “vandal-proof case”), starting at $22,000. Yes, we are drooling.

NCDD reports on a Chris Quigley presentation about using gamification to support digital engagement.

Augmented reality technology continues moving forward. Although the tools they use here – a promotional app for a hotel – are pretty advanced, they give a sense of where AR technology is headed and the types of applications that might be useful in a decision-making context.

Open Source Planning offers some thoughts on open data and on the hype around City 2.0. It’s helpful to us in thinking about our upcoming “Community Engagement in Intelligent Cities” panel at the American Planning Association conference in April.

Ascentum makes an argument about validating the economic case for public involvement in policy decisions.

InCommon mentions a new e-commenting system adopted by the City of Arcata, CA. The Granicus system allows community members to submit comments online in response to the agenda items listed for the next public meeting of the City Council or other public bodies. We’ve been using the system in Golden, Colorado for a couple of years now, and while its functionality is pretty basic and use by Golden residents is pretty minimal, it does offer another channel for providing comments. It’s really just a web-based commenting system, though, and doesn’t break any decision-making ground.

And this time-lapse video from the International Space Station made the Roundup just because it’s cool.

What else did we miss?

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Participation By Design: Twitter-government … Can Micro-Participation Stimulate Public Engagement?

This post, by guest blogger Jennifer Evans-Cowley, is the first in a month-long series on the diversity of participatory decision-making tools that communities can use for land use plans, transportation plans, sustainability plans, or any other type of community plan. Our guest bloggers are covering the gamut, from low-tech to high-tech, web-based to tactile, art-based to those based on scenario planning tools, and more. We welcome your feedback and would love to hear about the participatory design strategies that you’ve found to be the most useful.

The Austin Strategic Mobility Plan was the starting point for an innovative engagement process using social networking tools.

Back in 2009, Texas Citizen Fund invited me to serve as an external evaluator on a Federal Transit Administration proposal. Their goal: to try to use social media to engage the public in planning. At first I thought okay, everyone is trying this, what are you doing that’s new? We have all seen the build the social media presence and wait for people to come approach. We’ve also seen the build the social media presence and push out information approach. There is nothing wrong with these approaches, but they have generally had limited success.

I was pleasantly surprised that their approach did indeed represent an innovative approach to engagement. Their innovation was simple in concept. Build a system that would constantly scan Twitter, Facebook, and blogs looking for anyone posting about transportation issues in Austin. Once they found someone already talking about transportation they would simply insert themselves into the conversation in an attempt to engage the social media users in dialogue around key topics in the Austin Strategic Mobility Plan. From this idea SNAPPatx was born.

SNAPPatx deployed a lot of technology to integrate a website, blog, Facebook, and Twitter using web-base analytics and database. Between April and October of 2010, they collected almost 50,000 microblogs. I compared how the SNAPPatx project compared to other social media projects cited in the academic literature, a few key successes:

  • SNAPPatx generated a following on Twitter greater than 98 percent of other Twitter users
  • SNAPPatx achieved greater equality of participation among users than found in other studies
  • SNAPPatx had an average of 45 microblogs retweeted per week. Based on previous research, retweets are forwarded continuously to reach an average of 1,000 users. Meaning that SNAPPatx was potentially reaching 45,000 people per week.

The most important part of the project is the direct engagement between SNAPPatx and the microbloggers. The extension of the simple microblog into a dialogue is termed micro-participation. One of the keys of using micro-participation in this context is to be concise and to understand all of the lingo to efficiently and effectively communicate via Twitter and other social media sites.

Austin’s unofficial slogan, Keep Austin Weird, is imbedded into the culture of the city and comes through in what people are microblogging about. For example, in this micro-participation dialogue SNAPPatx got to have a little fun talking about the locally famous biker who only wears a g-string while riding his bike.

@elizmccracken When I was there I saw a guy with a ZZ Top beard pulling a standup bass on a trailer behind his bike. Austin=weird biking.

@leahcstewart @elizmccracken Do the weird Austin bikers make you want to ride a bike yourself or are you just happy to observe? #snappatx

@SNAPPatx @elizmccracken It depends on whether I have to ride the bike in a g-string toting a standup bass.

@leahcstewart @elizmccracken Nope, you can ride the bike in any manner you choose – no g-string or instrument hauling required. #snappatx

While the above dialogue is fun others were much more specific to discussing critical issues related to the City’s transportation planning effort. In the following dialogue, SNAPP was able to educate and receive input on potential solutions. The microblogger starts by telling a fellow microblogger his or her thoughts about Austin and SNAPP provides information about urban rail.

@gary_hustwit Austin. Good: nice public outdoor spaces. Bad: Very car dependent, no urban light rail. #Urbanized

@compactrobot Urban rail is an item on the 2012 transport bond so keep an eye out. How else would you improve Austin mobility? #snappatx

@SNAPPatx reduce the need for mobility to begin with. More VMU. Lessen the grip of NAs.

@SNAPPatx oh yeah, also nuke I-35 from space.

@compactrobot Well, that might create a different sort of traffic jam… Where are your worst I-35 trouble spots? #snappatx

@SNAPPatx I avoid it, frankly. I just don’t like the way it’s sliced downtown in half and isolated the east side from the city.

@SNAPPatx it’s great for trucking companies and horrible for Austin residents. and it’s a giant eyesore.

@compactrobot All fair points. Do you successfully take local routes to avoid I-35? Do you feel similar ire toward Mopac too? #snappatx

@SNAPPatx I only take 35 if I’m eating on the east side, & only after rush hour. otherwise I’ll use airport, Lamar, or Guadalupe & cut over

@SNAPPatx Mopac’s not as bad. but then I don’t have to use it to daily to go to/from work.

The conversations are professional, but they also find ways to connect with microbloggers and encourage participation. These dialogues demonstrate that it is possible to use micro-participation to generate public input on planning issues, with SNAPPatx collecting close to 50,000 microblogs. How can all of these microblogs be aggregated to create meaning that can be used in decision-making. This was a major challenge of this project: finding ways to present results that public officials could understand and that could influence decision making.

Participation via social media requires different expectations from planners and decision makers.

Current planners and decision makers want to ask and get answers to specific questions when they need the answers. They also want to know who is giving the answers and how representative they are of the larger “public.” Social media doesn’t work that way. Individuals generate the comments drawing from what is on their mind and anyone viewing these comments only sees an avatar as the author. Yet, social media is generating useful data. City officials responded most favorably to the use of sentiment analysis. SNAPPatx coded each of the relevant microblogs as to whether it expressed positive or negative sentiment. After the project, I experimented with more extensive sentiment analysis that looks at sentiment profiles, such as anxiety, anger and leisure. The sentiment analysis demonstrated that it is possible to aggregate microblogs to create meaning. To learn more about sentiment analysis and how it can be used, see this article.

As a simple example, by aggregating all of the microblogs based on the mode of transportation and looking at positive and negative sentiment we find that cars and buses have an equal portion of positive and negative microblogs, while microbloggers are largely expressing positive sentiment when writing about bicycles. This provides planners and policy makers with a simple snapshot of whether the public is expressing positive or negative sentiment about a planning topic.

Sentiment analysis can be used to create understanding among a large dataset of microblogs.

Sentiment analysis can be used to create understanding among a large dataset of microblogs.

The true promise of micro-participation is that it provides an opportunity to get nearly real-time tracking of public input, as demonstrated by SNAPPatx. Yet, planners and policy makers will need to work together to continue to better understand how to analyze and present the results of micro-participation in order to significantly influence decision-making.

This post was contributed by Jennifer Evans-Cowley, PhD, AICP. Jennifer is the Associate Dean for Academic Affairs and Administration for the College of Engineering and a Professor of City and Regional Planning at The Ohio State University.

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Mashing up the Scaffolding (or, Scaffolding the Mashups)

National Building Museum staff left this pyramid overnight. The result on the next day: a room filled with Lego pyramids.


One of the hidden gems in the National Building Museum in Washington, D.C. (which is itself a largely hidden gem) is the Lego exhibit on the second floor. The room includes a bunch of stunning off-the-shelf Lego models of many of the most recognizable skyscrapers around the world as well as an adjacent “free-play” space filled with tables and Legos and dominated by an invitation to build.

Alex Gilliam posted on the BMW Guggenheim Lab blog last week about noticing that the Lego creations assembled by museum visitors (many of whom are kids) are often dominated by a specific type of building or pattern. On one day Lego skyscrapers filled the room, while on another day it might be houses. This lack of diversity seemed to happen despite the staff systematically disassembling everything at the end of every day. Every morning the room offered a clean slate, yet some design approach took hold and then persisted throughout the day.

On one occasion, departing from the usual practice, the staff left a structure – a large pyramid – intact overnight. The next day, the room was filled with pyramids. Alex writes about placing strange structures in different locations around the room at the end of the day and seeing the same dynamic unfold in the morning, the initial creations serving as points of departure for many of the visitors during the day.

The dynamic is really important for designing civic participation processes, a point which Alex explores as well. People participating in a process of some kind, whether formalized like a community planning effort or informal like the National Building Museum’s free-play area, respond to, are inspired by, and perhaps are even limited by what they see around them.

Alex suggests that nearby examples serve as “scaffolding” for subsequent participants (a metaphor that gets used elsewhere in the museum exhibit design world, as well, such as in Nina Simon’s NODEM 2010 talk), but that doesn’t sound quite right to me. The best we’ve come up with so far is to think of mashups or remixes … those initial expressions become elements that subsequent participants build on, riff off of, react to, or in some other incorporate through their own lens, often mashing them up with other ideas or models they might have on their mind.

The mashup metaphor isn’t entirely satisfying, either, but regardless of the metaphor the implication for architecting participatory processes is substantial: the questions you ask, the tools you provide, and the examples you offer can all have a profound impact on the scope of the participants’ imagination and creativity.

Scaffolding is important: as Nina Simon explained in describing a Denver Art Museum project inviting visitors to draw their own versions of the psychedelic posters they had just seen in an exhibit, if the invitation was limited to art supplies, the people most likely to participate would be those confident in their artistic abilities. By providing tracing paper and prints of some of the posters in the exhibit, they offered visitors a tangible starting point, dramatically reducing the barriers to participating.

But the scaffolding, prototypes, and models can also deeply constrain the universe of ideas as well.

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